The second-hand marketplace Users Voice Anger About Size Modifications

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches similar services.

The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.

Sizing System Updates

Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the service retracted a modification concerning shipment methods after backlash from users.

Caleb Murphy
Caleb Murphy

A seasoned IT consultant with over 15 years of experience in enterprise technology solutions and digital innovation.